All business success rests on something labeled a sale, which at least momentarily weds company and customer.
Tom Peters
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
Tom Peters
Celebrate what you want to see more of.
Tom Peters
Communication is everyone's panacea for everything.
Tom Peters
Design is so critical it should be on the agenda of every meeting in every single department.
Tom Peters
Excellent firms don't believe in excellence - only in constant improvement and constant change.
Tom Peters
Give a lot, expect a lot, and if you don't get it, prune.
Tom Peters
Good managers have a bias for action.
Tom Peters
If a window of opportunity appears, don't pull down the shade.
Tom Peters
If you're not confused, you're not paying attention.
Tom Peters
If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.
Tom Peters
Leaders don't create followers, they create more leaders.
Tom Peters
Management is about arranging and telling. Leadership is about nurturing and enhancing.
Tom Peters
South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
Tom Peters
Test fast, fail fast, adjust fast.
Tom Peters
The best leaders... almost without exception and at every level, are master users of stories and symbols.
Tom Peters
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Tom Peters
The simple act of paying positive attention to people has a great deal to do with productivity.
Tom Peters
We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
Tom Peters
Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
Tom Peters
Related Authors
Steve Jobs, Warren Buffett, Henry Ford, Bill Gates, Peter Drucker, Jim Rohn, Stephen Covey, W. Clement Stone, Andrew Carnegie
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